Privacy Policy and Terms of Service

Privacy Policy – Digi Cloud

At Digi Cloud, your trust is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our platform. Based in Sri Lanka and operating since 2023, we provide a cloud-based platform for premium digital products, aiming for full transparency in our practices.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information:
Collected when you create an account, make a purchase, or contact us, including your name, email address, billing information, and other details required to process transactions.

Usage Data:
Information about your interactions with our platform, such as pages visited, products viewed, and IP address, to enhance your experience.

Cookies and Tracking Technologies:
We use cookies to optimize browsing, remember preferences, and analyze site performance. You can manage cookies through your browser settings.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your digital product purchases

  • Provide customer support and respond to inquiries

  • Improve platform functionality and user experience

  • Send updates, promotions, or newsletters (you can opt out anytime)

  • Ensure security and prevent fraudulent activities

3. Sharing Your Information

We do not sell or share your personal information, except:

  • With trusted service providers (e.g., payment processors) under strict confidentiality

  • When required by law or to protect the safety and rights of Digi Cloud, users, or the public

  • During business transfers (e.g., merger or acquisition), where your data may be included

4. Data Security

We implement industry-standard security measures to protect your information. While our cloud platform ensures secure access, no system is completely secure. Use strong passwords and keep your account details confidential.

5. Your Rights

You can:

  • Access, update, or delete your personal information by contacting us

  • Opt out of promotional communications at any time

  • Disable cookies (note: this may affect platform functionality)

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined or as required by law. Deleting your account will remove your personal data unless legally obligated to retain it.

7. International Users

As a Sri Lanka-based company, data processing follows local laws. Users outside Sri Lanka may have their information transferred to and processed in Sri Lanka, subject to applicable regulations.

8. Changes to This Policy

We may update this policy to reflect changes in practices or legal requirements. Significant changes will be notified via email or through our platform.
Last updated: September 29, 2025

9. Contact Us

Questions about this Privacy Policy? Contact us at support@digicloud.com.

Terms of Service – Digi Cloud

Welcome to Digi Cloud! These Terms of Service govern your use of our cloud-based platform, which offers premium digital products with resell licenses since 2023. By using our platform, you agree to these terms.

1. Use of Our Platform

Eligibility: Must be 18+ to use the platform.

Account Responsibility: You are responsible for account security and all activity under your account. Notify us immediately of unauthorized use.

Acceptable Use: Use the platform lawfully. No malicious content, intellectual property infringement, or fraudulent activity allowed.

2. Digital Products and Licenses

Product Access: Lifetime access to digital products hosted on our platform, subject to compliance with these terms.

Resell Licenses: Products come with resell licenses. You must follow each product’s specific license terms.

No Returns/Refunds: All digital product sales are final.

3. Intellectual Property

Our Content: Owned by Digi Cloud or licensors, protected by law.

Your Use: Non-exclusive, non-transferable license to use purchased products for personal or commercial purposes per the resell license. No modification, reverse-engineering, or redistribution beyond license scope.

4. Payment and Pricing

Payment: Provide accurate payment info and authorize charges.

Pricing: Subject to change without notice. All transactions are final.

5. Termination

We may suspend or terminate accounts for violations, fraud, or misuse. You may terminate your account anytime by contacting us.

6. Limitation of Liability

Digi Cloud is not liable for indirect, incidental, or consequential damages. Services are provided “as is” without guarantees of uninterrupted or error-free performance.

7. Governing Law

Terms are governed by Sri Lankan law. Disputes resolved in Sri Lankan courts, unless legally required otherwise.

8. Changes to These Terms

We may update these terms to reflect changes in practices or legal requirements. Continued use after updates constitutes acceptance.
Last updated: September 29, 2025

9. Contact Us

Questions about Terms of Service? Contact support@digicloud.com.

Thank you for choosing Digi Cloud! We’re excited to support your creative and business endeavors.